Frequently asked questions.

Backyard Fence has spent hours accumulating an extensive database of the municipalities in which we work and their permit requirements and codes. If your salesperson doesn’t let you know… just ask. Keep in mind that just because you don’t need a permit does not mean that you can do whatever you want. Many towns have codes pertaining to fencing that may seem unusual while not requiring a permit. While sometimes being the bearers of bad news, we feel it necessary to arm you with the facts before you buy.

NO. Only on the gate posts. Fence companies across the country now use residential drive anchors. First the posts are driven into the ground approximately two to three feet (depending on the height of the fence.) Secondly, the anchors driven into the ground (while sleeved around the post), twisted, and buried to eliminate any possibility of the fence post moving, heaving, or twisting. This is a strong and durable installation mechanism which provides you with the stability that you’d come to expect from your chain link fence.

Yes. All Alumi-Guard ornamental aluminum fence posts are installed in concrete footings. This is also the specified installation method described by Alumi-Guard to comply with their warranty requirements.

Yes. Backyard Fence installs your vinyl fence using a thick walled PVC post. The
post hole will be dug approximately 36 inches and filled with hand mixed
concrete.This provides our customer with a permanent installation for their home
or business. The thick walled PVC posts are strong enough to withstand wind,
rain, and winter conditions and allow for the expansion and contraction of the
horizontal components of the fence. All gate posts are reinforced to insure long
lasting rigidity and durability for the life of the fence.

A good quality chain link fence is expected to last twenty to thirty years under normal conditions.

Your Vinyl fence will last virtually a lifetime. The only maintenance would be to rinse the fence off occasionally with your hose. Fading will occur over time especially with color options.

Your Alumi-Guard ornamental aluminum fence will last virtually a lifetime. The only maintenance would be to rinse the fence off occasionally with your hose.

Frequently asked questions.

All Backyard Fence installed fence projects are fully covered in writing for a
period of two years from installation date. If your gate is not working properly, if a post is heaving, etc., we expect our customers to email us with photos of the
concerns so that we are able to make the necessary adjustments. We want the
fence to look as good as it did the day it was installed. We have built our name
on referrals and work hard to achieve 100% customer satisfaction. WIND
AND/OR STORM DAMAGE IS NOT COVERED BY ANY WARRANTY.

No. NYS law requires that any contractor “call before they dig”. However, the customer must make us aware of any private utility such as septic, well, sprinkler lines, accessory electric and gas/propane lines so that we can take care not to disrupt those lines. Backyard Fence assumes no responsibility for any underground utilities as we cannot see through soil. We can only use extreme caution to ensure the utilities stay intact. Refer to our Underground utility waiver for more information.

NATIONAL GRID ELECTRIC MUST BE MARKED BY YOU AT YOUR EXPENSE.

No, but if you are not certain of where your property lines are, we highly recommend you have your property surveyed by a licensed surveyor. If you aren’t sure who to reach out to, Backyard Fence is happy to provide information on several local companies—just ask!
Yes. Backyard Fence is fully insured for our business, employees, trucks, and equipment. Insurance certificates can be emailed upon request.
It’s as simple as sending an email. Just provide your name, address, date of installation, and photos of the concern with your fence. We will work your service call into the schedule within the next two weeks (weather permitting).
Backyard Fence has worked diligently to maintain a reputation and service that
surpasses all other Capital District fence companies, large or small, while
creating a positive impact on our community. We are proud winners of the
Nextdoor Neighborhood Favorite Award and encourage those shopping for a
fence to read our Nextdoor testimonials. We maintain high ratings on both Google and Facebook and suggest that anyone “on the fence” about what company to work with check their reviews first. Most of all, we at Backyard Fence understand the importance of giving back and growing together, and we are
proud sponsors of South Colonie Dollars for Scholars, the CURE Foundation, the
Where Angels Play Foundation, the Colonie Soccer Club, the South Colonie Girls
Softball League, and more.